Whether they’re new or existing, when you have clients coming in, it’s imperative to make a good impression. This goes beyond being friendly and knowledgeable. While we’re not suggesting you need to personally pay for a 5-star resort, there are certain things you can do to go above and beyond to really ‘wow’ your client!
Be Prepared With Suggestions
If your clients have never been to the area, having plenty of suggestions for activities and food is important! While you’ll likely be doing activities with them, it’s nice to give them a chance to explore your area independently. Feel free to have your whole office get involved with suggestions!
Tip: to go above and beyond, have a mini binder of suggestions. While you don’t want to be overwhelming, it allows you to give a wide array of suggestions to a client at once – plus, they can take it with them!
Anticipate Their Needs
If your clients are coming straight to your office, they may be tired, hungry, or both. While it’s easy for yourself and other employees to help themselves to snacks and coffee in the break room, your guests may not. Ensure you set out a wide range of snacks and drinks somewhere easily accessible.
Throughout their stay, anticipate what some of their needs may be! For example, if you live in a rainy environment, ensure you provide them with umbrellas.
Arrange For Luxurious Travel
You shouldn’t leave airport pickup and drop off to your clients. To make a lasting positive impression, arrange for your clients to be picked up by a limousine or executive car. At A Star Limousine, our chauffeurs are professional, knowledgeable, and well-dressed. Provide us with the flight details, and one of our chauffeurs will pick up your clients at the baggage arrival level and assist them to their luxurious ride. When you’re ready for a limousine service that goes above and beyond, visit us online, or call us at 216-312-3306 to reserve your ride today!
Outside of the Cleveland area? No problem! Our established partnership network ensures you have a comfortable, stylish, and safe ride across the United States and in over 350 cities worldwide! We carefully curate our network to ensure each chauffeur we work with is held to our standards.